Maintenance Contact Center

A trusted call center service to help you satisfy residents while reducing property risk
Maintenance Contact Center, a call center service trusted by hundreds of Property Management companies, manages service requests 24/7/365 and delivers prompt responses to residents with full visibility into what’s going on—all connected directly to your Buildium account. Keep up with the flow of your incoming maintenance calls without adding more staff or leaving your residents on hold.

• Complete work orders faster: Round-the-clock service means consistently satisfied residents, no more forgotten voicemails or lost notes, and a client-winning reputation for your business.
• Access to every ticket in real-time: Track the progress of every request and easily access all the valuable information to build stronger relationships with residents and vendors.
• Rely on highly-trained support: Every service call and email is answered by professional call center agents. Residents won’t even have to wait for a call back when they need your help after hours.
• Focus on your business: Save valuable staff time so they can focus on growing your business instead of answering the phones.